Videos not working Windows 10 Microsoft Edge?
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Videos not working Windows 10 Microsoft Edge?
call Microsoft support +1-877-353-1149
call Microsoft support +1-877-353-1149
Hello
Videos not working Windows 10 Microsoft Edge on news streams, tube etc.
I have spoken to Microsoft and they are telling me it is an Adobe Flash Play issue.
How I have been advised that Flash Play is already integrated in Windows 10 and that I don't need to download Flash Player.
Can anyone please help me?
Correct Answerby helens34684706 on Feb 16, 2017 4:31 PM
Hello everyone,
The problem relating to videos not being able to be played was that the Audio Devices were not functioning.
Microsoft helped be to download some specific update and videos are now working again.
Thank you all for you assistance.
call Microsoft support +1-877-353-1149
Hi,Thank you for reporting the issue!Please, be more specific with the issue observed. What is the exact observation for you when you try to play the video.Also, if you can share following information:- Operating system version
- Flash Player version
- Explain your problem in step-by-step detail if possible
- A direct link to a web page that demonstrates the problem
- If you get error messages, please quote them exactly, or provide a screenshot
2. Re: Videos are not working Windows 10 Microsoft Edge?
helens34684706 Feb 14, 2017 5:17 PM (in response to Amrita Gangwani)Hello Amritsar,Thank you for responding.Please find the information below as requested:- The Operating system version is Windows 10 Microsoft Edge
- I cannot find any version of Flash Player version
- I have tried to view a video on a news stream or Utube and I get the following error message "We're sorry, an error has occurred while playing video (video is not readable)"
- This is direct link to one of the web pages that demonstrates the problem http://www.msn.com/en-au/entertainment/music/adele-opens-up-about-devastating-grammys-mish ap/ar-AAmWN4Y?li=AAsEOE&ocid=spartandhp
- When I look up Adobe Flash Play on the Adobe website it says I don't need to download Flash Player as it is already integrated with Windows 10 Microsoft Edge.
Can you please assist me as I need to review some important information on video and I cant at the moment. This has been going on for over a week.
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